Narva

Terms & Conditions

These Terms and Conditions apply to your use of the Narva website located at narva.com.au, operated by Brown & Watson International Pty Ltd ("Narva", "we", "us" or "our"). By accessing or using this website, you agree to comply with and be bound by these Terms.

We may revise these Terms at any time. When updates are published, your continued use of the website confirms your acceptance of the revised version. Because of this, we recommend reviewing these Terms regularly.

1. Creating an Account

Some features on the Narva website may require you to create an account.

  • You must provide accurate and up to date information during registration.
  • You are responsible for keeping your login information secure.
  • You agree to update your details if they change.
  • By creating an account, you acknowledge that charges may apply for certain services or products.
  • We may suspend or cancel your account if you breach these Terms or misuse the platform.

For more information on how Narva handles your personal details, please see our Privacy Policy.

2. Products and Pricing

Products and services listed on our website are intended for general use, unless otherwise specified.

All prices listed are in Australian Dollars (AUD) and include GST unless stated otherwise. We take care to ensure pricing and product information is accurate, although details may change without notice.

If a price changes or an error is identified after you place an order, we may cancel the order and notify you before payment is processed.

3. Website Use and Access

We grant you a limited licence to access and view the content on the Narva website for personal, non commercial use.

You may store or print content for your own reference, provided you do not alter or remove any copyright, branding or ownership notices.

You are not permitted to:

  • copy, redistribute or republish website content
  • remove or alter any intellectual property notices
  • use data extraction tools, bots or automated scripts
  • replicate the layout, structure or appearance of the Narva website
  • embed our content within another website without permission
  • create hidden text or metadata referencing Narva trademarks

We may restrict access or take action if we detect unauthorised use.

4. Links to External Websites

The Narva website may include links to third party sites or resources for convenience. These links do not indicate our endorsement of those websites, nor do we control their content or privacy practices.

You may link to the Narva website provided that you:

  • do not alter, distort or misrepresent Narva content
  • do not imply an affiliation or endorsement that does not exist
  • do not display our pages within frames or altered layouts

All linking is at your own expense and responsibility.

5. Ownership of Content and Intellectual Property

All material on the Narva website, including text, images, graphics, designs, product descriptions and software, is protected by copyright and other intellectual property laws. Unless indicated otherwise, these rights are owned by Brown & Watson International Pty Ltd or licensed to us.

Narva trademarks, brand names and logos may not be used without written approval.

If you submit reviews, suggestions, questions or other content to us through the website, you acknowledge that:

  • Narva becomes the owner of that material
  • We may use, modify, publish or reproduce it for any lawful purpose
  • You will not be compensated for such use
  • You are responsible for ensuring the material does not infringe third party rights

6. Disclaimer of Warranties

Although we aim to keep our website accurate and up to date, we do not guarantee that the information provided is always complete, reliable or suitable for your intended use.

The Narva website is provided on an "as available" basis. We do not guarantee:

  • uninterrupted or error free access
  • compatibility with all devices or browsers
  • that the site will be free of malware, viruses or harmful components
  • suitability of content for any particular purpose

You are responsible for ensuring that your own systems are adequately protected.

7. Australian Consumer Law (ACL) Rights

Where you qualify as a consumer under the Australian Consumer Law (ACL), you are entitled to guarantees that cannot be excluded.

If goods or services supplied by Narva fail to meet the consumer guarantees, you may be eligible for a remedy. Depending on the circumstances, Narva may:

  • repair or replace defective goods
  • re supply the service
  • or provide a refund or compensation as required by the ACL

Where repairs are carried out:

  • user generated data may be lost
  • refurbished parts may be used
  • refurbished products may be supplied as replacements

8. Liability for Non Consumer Transactions

Where the ACL definition of "consumer" does not apply, the following limits apply to our liability:

  • Our liability is limited to supplying the services again or paying the cost of having them supplied again.
  • We are not liable for indirect or consequential loss, including financial loss, business interruption or data loss.
  • We are not liable for content posted by users or for transactions or interactions between users.

Narva does not act as a participant in any transaction between website users.

9. Indemnity

By using this website, you agree to indemnify Narva against all claims, losses, liabilities, expenses, damages and legal costs arising from:

  • your use of the website
  • any breach of these Terms
  • any material submitted by you
  • your infringement of the rights of another party

10. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes must be handled exclusively in the courts of Victoria, and you agree to submit to that jurisdiction.

If any part of these Terms is found to be invalid or unenforceable, only that section will be adjusted as necessary. The remainder will continue to apply.

11. Privacy

Narva takes reasonable steps to protect the personal information you share with us. However, because data transmitted online cannot be guaranteed as completely secure, you acknowledge that information is provided at your own risk.

Details regarding how we collect, handle and protect personal information can be found in our Privacy Policy.

12. SMS and Mobile Messaging

If Narva provides SMS alerts or promotional messaging:

  • By opting in, you agree to receive recurring SMS updates, including order notifications, alerts or promotional content.
  • Standard message and data rates may apply depending on your mobile provider.
  • Participation is voluntary and not required for purchases.
  • You may opt out at any time by replying STOP or using an unsubscribe link where available.
  • We are not responsible for delays, delivery failures or service interruptions.
  • You must ensure your mobile number is accurate and notify us if it changes.

See our Privacy Policy for information on how mobile contact details are used.